yams/docs/services/README.md
2025-08-20 12:17:48 -04:00

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Services & Offerings

Services & Offerings

We’re an open source project. For expert help adopting YAMS or SLA-backed support, we offer services and support plans.

!!! note Managed hosting is in private preview. If you prefer zero‑ops and built‑in reliability, see the Hosting Overview and join the Early Access.


What we offer

  • Architecture & advisory
  • Implementation & migration
  • Performance tuning
  • Reliability & operations
  • Custom development
  • Training & enablement

For SLAs, see our Support Plans.


Engagement models

  • Starter pack: discovery, design, plan
  • Sprints: integration, migration, or performance goals
  • Retainer: ongoing advisory, reviews, and incident support
  • Custom: tailored scope and timeline

We’ll recommend the lightest‑weight model.


How we work

  • OSS‑aligned
  • Knowledge transfer first
  • Security‑first
  • Clear outcomes and handoff

Getting started

  1. Share goals and constraints
  2. We propose scope and timeline
  3. Kick off with a clear plan

Ready to talk?


FAQs

  • Do I need services to use YAMS?
    • No. YAMS OSS works without paid services.
  • Can you help us migrate later to managed hosting?
    • Yes. We provide export/import runbooks.
  • Do you sign NDAs and MSAs?
    • Yes.
  • Where do SLAs fit?
    • In Enterprise Support Plans and the managed hosting GA offering.

Not sure where to start? Use the contact page with your use case and timeline.