yams/docs/triage-support.md

Triage and Support

Labels

• area/, type/, priority/, status/, security, good-first-issue

SLAs (best effort)

• Acknowledge new issues: 72 hours
• First triage decision: 7 days
• Security reports: per SECURITY.md

Process

• Reproduce → classify (bug/feature/question) → prioritize → assign
• Close stale issues after inactivity with a warning comment