72 lines
1.6 KiB
Markdown
72 lines
1.6 KiB
Markdown
---
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title: Services & Offerings
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---
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# Services & Offerings
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We’re an open source project. For expert help adopting YAMS or SLA-backed support, we offer services and support plans.
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!!! note
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Managed hosting is in private preview. If you prefer zero‑ops and built‑in reliability, see [Managed Hosting](../hosting/managed.md).
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---
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## What we offer
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- Architecture & advisory
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- Implementation & migration
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- Performance tuning
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- Reliability & operations
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- Custom development
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- Training & enablement
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For SLAs, see our [Support Plans](support_plans.md).
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---
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## Engagement models
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- Starter pack: discovery, design, plan
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- Sprints: integration, migration, or performance goals
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- Retainer: ongoing advisory, reviews, and incident support
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- Custom: tailored scope and timeline
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We’ll recommend the lightest‑weight model.
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---
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## How we work
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- OSS‑aligned
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- Knowledge transfer first
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- Security‑first
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- Clear outcomes and handoff
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---
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## Getting started
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1. Share goals and constraints
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2. We propose scope and timeline
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3. Kick off with a clear plan
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Ready to talk?
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- Contact us → [Services Contact](contact.md)
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- If hosting interests you: [Managed Hosting](../hosting/managed.md)
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---
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## FAQs
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- Do I need services to use YAMS?
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- No. YAMS OSS works without paid services.
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- Can you help us migrate later to managed hosting?
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- Yes. We provide export/import runbooks.
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- Do you sign NDAs and MSAs?
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- Yes.
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- Where do SLAs fit?
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- In Enterprise [Support Plans](support_plans.md) and the managed hosting GA offering.
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---
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Not sure where to start? Use the [contact page](contact.md) with your use case and timeline.
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